Existing Customer?   Log in Create Account


 

Support Videos - Sorted Alphabetically


This page no longer exists. Please click here to be redirected to the appropriate replacement page. Thank you for visiting charter.com.

Click on the thumbnail to launch the video

 
3D On Demand
3d On Demand
Learn more about how to setup your TV to view 3D
Charter Online Account Access
Charter Online Account Access
How to use your Charter My Account
Charter On Demand - Motorola
Charter On Demand - Motorola
How to use Charter On Demand on Motorola receivers
Charter On Demand - MOXI
Charter On Demand - MOXI
How to use Charter On Demand on MOXI receivers
Charter On Demand - SA
Charter On Demand - SA
How to use Charter On Demand on Scientific Atlanta receivers.
Charter Online DVR Manager
Charter Online DVR Manager
How to manage your DVR settings and recordings online at www.charter.net.
Charter Phone Features
Charter Phone Features
Information on features included with Charter Phone.
Cisco/SA Aspect Ratio - DVR
Cisco/Scientific Atlanta Aspect Ratio - DVR
Setting Aspect Ratio on Cisco / Scientific Atlanta DVRs.
Cisco/SA Aspect Ratio - non-DVR
Cisco/Scientific Atlanta Aspect Ratio - non-DVR
Setting Aspect Ratio on Cisco / Scientific Atlanta non-DVR receivers.
Cisco/SA Digital Receiver
Cisco/SA Digital Receiver
How to operate your Cisco / Scientific Atlanta non-DVR receiver
Cisco/SA DVR
Cisco/SA DVR
How to operate your Cisco / Scientific Atlanta DVR
Cisco/SA Parental Controls
Cisco/SA Parental Controls
How to use Parental Controls on non-DVR Cisco / Scientific Atlanta receivers.
Cisco/SA DVR Parental Controls
Cisco/SA DVR Parental Controls
How to use Parental Controls on Cisco / Scientific Atlanta DVRs.
Como Entender Su Factura Charter
Como Entender Su Factura Charter 2012
Este video le mostrará como leer su factura de Charter
Motorola DVR
Motorola DVR
Instructions on how to operate your Charter Motorola DVR.
On Demand: Cisco/SA
On Demand: Cisco/Scientific Atlanta
How to use and purchase Charter On Demand on Cisco / Scientific Atlanta receivers
Parental Controls - Motorola
Parental Controls - Motorola
How to use Parental Controls on Motorola receivers.
Parental Controls - MOXI
Parental Controls - MOXI
How to use Parental Controls on MOXI receivers.
Parental Controls - SA
Parental Controls - SA
How to use Parental Controls on Scientific Atlanta receivers
Power-Cycling Your Modem
Power-Cycling Your Modem
How to begin troubleshooting your Internet connection by Power-Cycling Your Modem
Program Your Remote - MOXI MC3
Program Your Remote - MOXI MC3
How to program Your Moxi MC3 Remote
Program Your MOXI URC-1052 Remote
Program Your Remote - MOXI URC-1052
How to program your Moxi URC-1052 Remote
Program Your UR4-EXP Remote
Program Your Remote - UR4-EXP
How to program Your UR4-EXP Remote
Program Your UR4U Remote
Program Your Remote - UR4U
How to program your UR4U Remote.
Scientific Atlanta DVR
Scientific Atlanta DVR
Instructions on how to operate your Scientific Atlanta DVR.
Troubleshooting Charter Phone
roubleshooting Charter Phone
How to troubleshoot issues with your Charter Phone Service
Your Charter Statement
Understanding Your Charter Statement
How to read and understand your Charter Statement
Using Charter Email
Using Charter Email
Learn more about your Charter Email features and how to use them.
Voicemail Help
Voicemail Help
How to setup and use your Charter Phone's voicemail.
WatchESPN
WatchESPN
Enjoy ESPN programming on the go.
Which Is My Remote?
Which Is My Remote?
This video helps you identify your remote control model.
 


 
Search Support


RESIDENTIAL SUPPORT

Ask Charter




BUSINESS SUPPORT



ONLINE ORDER HELP


To check the status of your online order or for help with your order, click below.

Click to Call