Existing Customer?   Log in Create Account


Placing Domestic and International Calls

How to Place Calls

You can place calls with Charter Phone the same way you always have.

Domestic Calls

For calls within your own service area:

  • Dial the seven- or 10-digit phone number.

For calls outside your service area:

  • Dial 1+ area code + seven-digit phone number.

International Calls

  • Dial 011 + the country code + the phone number.

How to Place Operator-Assisted Calls

Collect Calls

  • The operator contacts the answering party and requests payment for the call.

Person-to-Person Call

  • The operator must reach a particular person to connect the call.

Bill-to-Third-Party Calls

  • The operator contacts one phone number and requests that the call be charged to another designated phone number.

To contact your operator, dial 0. Operator-assisted calls are billed on a per-use basis. These charges depend on the service requested.

For prices or to restrict collect, person-to-person, and third-party calls, contact Customer Care at 1-888-438-2427 or dial 611 from your home phone number.

How useful was this information?

"1" is the least useful and "5" being most useful.

We welcome your feedback.  Click Send after you have made a selection.



 
Search Support


RESIDENTIAL SUPPORT

Ask Charter




BUSINESS SUPPORT



ONLINE ORDER HELP


To check the status of your online order or for help with your order, click below.

Click to Call