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Charter WiFi Netgear WNDR3800/4300 QoS Settings

Netgear WNDR3800 and 4300

Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of traffic ahead of others. This article provides information to help you setup and manage the QoS feature of the Netgear WNDR3800/4300.
 
 

General

Router Login

  1. Launch a browser from a computer or wireless device that is connected to the router
  2. In the address bar type routerlogin.net or routerlogin.com and press Enter

routerlogin.net

The login window displays:

login window

  1. Enter your user name and password. Note: The user name and password is case sensitive

The default user name is: admin
The default password is: password

  1. Click the OK button

You will be taken to the router’s Home Screen

router home screen

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Qos Setup

WMM QoS

The WNDR3800/4300 router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: Voice, Video, Best Effort, and Background.

  • Voice – Prioritizes bandwidth for Voice Over Internet Protocol (VOIP) traffic on the network
  • Video – Prioritizes bandwidth for Video traffic on the network
  • Best Effort – Allocates left over bandwidth to assigned services
  • Background – Allocates bandwidth to services that do not require an immediate need to handle the data

For an application to receive the benefits of WMM QoS, both it and the client running that application have to have WMM enabled. Legacy applications that do not support WMM, and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default.

Disable WMM QoS

  1. Log in to the router. Click here for instructions
  2. Click the Advanced tab
  3. Click Setup
  4. Click QoS Setup

Disable WMM

  1. Uncheck the box for the wireless radio you wish to disable WMM QoS for (2.4GHz and/or 5GHz)
  2. Click Apply 

click apply

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QoS for Applications/Online Gaming

To specify prioritization of Applications and/or Online Gaming, you will need to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.

  1. Log in to the router. Click here for instructions
  2. Click the Advanced tab
  3. Click Setup
  4. Click QoS Setup

Disable WMM

  1. Check the Turn Internet Access QoS On checkbox
  2. Click the Setup QoS Rule button

Setup QoS Rule

  1. The existing priority rules are displayed. You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all of the rules by simply clicking the Delete All button.

QoS Rules

  1. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button

Add Priority Rule

  1. In the QoS Policy for field, type the name of the application or game
  2. From the Priority Category list, select either Applications or Online Gaming. A list of applications or games displays in the list.

Note: If your Application or Game is not listed choose Add a new game or Add a new application

QoS Priority Rules

  1. From the Priority list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest

Highest Priority

  1. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.

Apply

Add a new game or Add a new application

If you add a new entry, the Priority Rules screen expands as shown

QoS Priority Rules

  1. In the QoS Policy for field, enter a descriptive name for the new application or game
  2. In the Connection Type field, select either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game
  3. From the Priority list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest

Highest Priority

  1. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.

Apply 

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QoS for Router LAN Port

To specify prioritization for a device connected to one of the router's LAN ports, you will need to create a policy and add the policy to the QoS Policy table in the QoS Setup screen.

  1. Log in to the router. Click here for instructions
  2. Click the Advanced tab
  3. Click Setup
  4. Click QoS Setup

Disable WMM

  1. Click the Setup QoS Rule button

Setup QoS Rule

  1. Click the Add Priority Rule button

Add Priority Rule

  1. From the Priority Category list, select Ethernet LAN Port
  2. From the Ethernet LAN port list, select the LAN port that will have a QoS policy
  3. From the Priority list, select the priority that this port's traffic should receive. The options are Low, Normal, High, and Highest
  4. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen

QoS Priority Rules

  1. In the QoS Setup screen, click Apply

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QoS for MAC Address

To specify prioritization for a specific devices MAC address, you will need to create a policy and add the policy to the QoS Policy table in the QoS Setup screen.

  1. Log in to the router. Click here for instructions
  2. Click the Advanced tab
  3. Click Setup
  4. Click QoS Setup

Disable WMM

  1. Click the Setup QoS Rule button

Setup QoS Rule

  1. Click the Add Priority Rule button

Add Priority Rule

  1. From the Priority Category list select MAC Address

MAC Address

  1. If the device to be prioritized appears in the MAC Device List, select its radio button. If the device does not appear in the MAC Device List you will have to complete these fields manually
  2. From the Priority list, select the priority that this device's traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest.
  3. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.

Q0S Priority Rules

  1. In the QoS Setup screen, select the Turn Internet Access QoS On check box
  2. Click Apply

Turn Internet Access QoS On

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Edit/Delete QoS Policy

If you need to edit or no longer need a specified QoS policy Follow the steps below for instructions on editing and/or deleting an existing QoS policy 

  1. Log in to the router. Click here for instructions
  2. Click the Advanced tab
  3. Click Setup
  4. Click QoS Setup
  5. Click the Setup QoS Rule button

Setup QoS Rule

  1. Select the radio button next to the QoS policy to be edited or deleted
  2. Click Delete to remove the QoS policy
  3. Click Edit to edit the QoS policy
  4. When you are finished editing or deleting the QoS policy click Apply

Apply

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