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Charter WiFi Netgear WNDR3800/4300 Time Machine

Netgear WNDR3800 and 4300

Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to your Mac.
 
 

General

Router Login

  1. Launch a browser from a computer or wireless device that is connected to the router
  2. In the address bar type routerlogin.net or routerlogin.com and press Enter

routerlogin.net

The login window displays:

login window

  1. Enter your user name and password. Note: The user name and password is case sensitive

The default user name is: admin
The default password is: password

  1. Click the OK button

You will be taken to the router’s Home Screen

router home screen

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Setup/Access

Time Machine Setup

  1. Physically connect a USB hard drive to your MAC
  2. On your Mac, go to the magnifying glass at the top right of the desktop, and search for Disk Utility

Disk Utility

  1. Open the Disk Utility and format your drive, as shown here

Note: The Netgear WNDR3800/4300 router supports GUID and MBR partitions only. For information on changing the partition scheme click here

Mac OS Extended

You can now use Time Machine wirelessly by connecting the USB hard drive to the Netgear WNDR3800/4300 router

Access and Backup

After setting up the Time Machine feature you can access the connected USB hard drive from Your Mac.

  1. Start ReadySHARE. Select Connect to Server from the Go menu

Note: For additional information on Netgear ReadySHARE click here

Connect to Server

  1. Type smb://readyshare and click Connect

smb://readyshare

  1. From your MAC desktop open Macintosh HD and click the Connect As button

Conenct As

  1. Select Registered User. Enter admin for the Name and password for the Password

Registered User

Note: After connecting successfully, you can list your connected devices. You will see one extra device, called admin, whenever you log in as admin

  1. From the Apple Menu select System Preferences and open Time Machine

Time Machine

  1. Click the Select Backup Disk… button

Select Backup Disk

  1. Select the appropriate drive and click the Use for Backup button

Use for Backup

Note: If you do not see the USB partition that you want to use for backup in the Time Machine disk list, go to MAC finder, and click that USB partition. It will then be displayed in the Time Machine list

  1. Enter the username and password (The same one you use to log in to the router. Click here for login information) and click the Connect button

Enter Username and Password

  1. The Backup process will begin

Backup Begins

Backing up a Large Amount of Data

Before you back up a large amount of data with Time Machine, it is recommended that you perform the following steps to ensure a successful operation.

  1. Upgrade the operating system of the Mac machine
  2. Verify and repair the backup disk and the local disk
  3. Verify and repair the permissions on the local disk
  4. Set Energy Saver

Set Energy Saver

  1. From the Apple menu, select System Preferences

system preferences

  1. Select Energy Saver

energy saver

  1. On the Energy Saver screen select Wake for Ethernet network access. Click the back arrow to exit the screen. Your settings will be saved

wake for network access

Modify your security settings

  1. From the Apple menu, select System Preferences

system preferences

  1. Select Security

security

On the security screen ensure that the Log out after minutes of inactivity check box is NOT checked.

  1. Click the back arrow to exit the screen. Your settings will be saved

Log out after minutes of inactivity NOT checked

Change the Partition Scheme

To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR.

  1. On your Mac, go to the magnifying glass at the top right of the desktop, and search for Disk Utility

Disk Utility

  1. Select your USB Drive
  2. Select the Partition tab
  3. Select Volume Scheme and set the number of partitions you would like to use

Partition

  1. Click the Options button
  2. Select GUID Partition Table or Master Boot Record (MBR)
  3. Click OK

GUID Partition Table

Disclaimer

Charter does not provide technical support for the Time Machine feature of the Netgear WNDR3800/4300 router used by some Charter WiFi customers.

While Charter is able to support most advanced features of this router, the foregoing feature may require that you establish an individual relationship with vendors such as Netgear or dyndns.org, or require the use of a customer owned third-party device.  As a result, Charter does not have the visibility necessary to assist with setup or support for this service.  You may visit the vendor's websites for more information on setting up or troubleshooting this service.  Please be advised that these vendors may charge for support for this feature.

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