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Charter Security Suite® for Windows - Manual Uninstall

This tutorial will guide you through uninstalling Charter Security Suite® for Windows.
Use the menu links below to navigate through the document.

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Start & Control Panel

To uninstall the Charter Security Suite®:

For Windows 8, from "Desktop Mode" click the "Settings" charm and "Control Panel"

Windows 8

For Windows 7 & Vista, click "Start" and "Control Panel".

Windows Vista

For Windows XP, click "Start", "Settings", and "Control Panel"

Windows XP

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Programs & Features

Control Panel for Windows 8:
Click the 'Programs and Features' link.

programs and features

Control Panel for Windows 7 & Vista:
Click the "Uninstall a program" link under the "Programs" header.

Control Panel for Windows XP:
Click the "Add/Remove Programs" link.

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Uninstall CSS

Windows 8, select the application by clicking on the name and then click "Uninstall/Change"


Windows 7 & Vista, select the application by clicking on the name and then click "Uninstall/Change".

Windows XP, click the Change/Remove button.

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Uninstall Wizard

Step 4 of 6

Ensure "Remove all" is selected and then click "Start". Please note your computer is no longer protected by the Charter Security Suite®.

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Uninstalling Progress

Step 5 of 6

The progress bar will show the time remaining.

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Restart Your Computer

Step 6 of 6

When the process is complete, save and close all other programs, ensure "Restart now (recommended)" is selected and click the "Finish" button. Your computer will reboot to complete the operation.

Special Topic: Using the Uninstall Tool

About Using the Uninstall Tool

If you are experiencing difficulties uninstalling the Charter Security Suite® through the standard removal process, you may uninstall the program using the uninstall tool.

Please Note: It is important that you first attempt to uninstall the Charter Security Suite® through the control panel of your operating system prior to using the uninstall tool.

Downloading the Uninstall Tool

Click here to download the Charter Security Suite® Uninstall Tool.

Choose Run on the File Download dialog box.

A download progress window will show the download process.

Running the Uninstall Tool

When the download is complete, a security warning dialog box may appear. Click Run to continue.

A second Warning pop-up window will display, asking if you'd like this application to make changes to your computer. Click Yes.

The UNINSTALLATION TOOL 3.0 - InstallShield Wizard welcome screen will then display.

Click the radio button labeled I accept the terms in the license agreement. Then click Next>.

The UNINSTALL TOOL window will display.

Click Start to begin uninstalling the Charter Security Suite.

The UNINSTALLING progress window will display.

Important: Please do not turn off or restart your computer at this time.

NOTE: Before proceeding, you should consider closing and saving any other applications that are open. Once the uninstall process is complete, the Restart your computer window will display.

Click the button labeled Restart. This will initiate a reboot of your computer, which is the final step of the removal process.

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