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AntiBot Scanner

Charter's AntiBot Scanner can be run on computers using a Windows operating system to scan the common places Botnets hide and remove the infection.

System Requirements

  • Operating System: Windows 8, Windows 8 Pro, Windows 7 (all editions), Windows Vista (all editions), Windows XP SP3.

Note: AntiBot Scanner is not compatible with Apple Mac computer or mobile devices.

  • Processor: Capable of running Windows XP
  • Memory requirements: minimum 512 MB (1 GB recommended)
  • Browser: Internet Explorer 7 and or newer version
  • Live internet connection

Run the AntiBot Scanner

Follow the steps below to scan the common places Botnets hide on your computer and remove the infection.
We recommend that before you begin, you back up any important files and close any open applications. If malware is identified, you are encouraged to change your passwords for sensitive sites such as email accounts and online banking after the scan is complete.

If you have Charter Security Suite installed on your computer and are using Windows:

  1. Open Security Suite from your desktop, system tray, or start menu and select the Tools tab.
  2. Select the Cleanup tool button and select Start to scan your computer and remove any malware. You may be asked to restart your computer more than once.
  3. Once scanning is complete, select Close to exit.

Tools

NOTE: If the AntiBot scanner identifies but cannot remove a harmful application, we recommend you run a second scan with Microsoft's Malicious Software Removal Tool

If you DO NOT have Charter Security Suite installed on your computer and are using Windows:

  1. Access the AntiBot Scanner and select Run.
  2. Accept the Terms & Conditions and select Start to scan your computer and remove any malware. You may be asked to restart your computer more than once.
  3. Once scanning is complete, select Close to exit.

AntiBot Scanner

NOTE: If the AntiBot scanner identifies but cannot remove a harmful application, we recommend you run a second scan with Microsoft's Malicious Software Removal Tool

Botnet Definition

A Botnet is a group of devices infected with malware that is remotely controlled to be used without your knowledge. The malware can be used to send out spam or malware, collect personal information (including login/password combinations), steal financial data, or cause mass damage to multiple devices simultaneously.
Botnet infections can occur in any number of ways that standard malware infections occur.  The most common are:

  • Downloading an infected attachment of an email
  • Clicking on a malicious link or webpage
  • Downloading files from P2P networks

A device may be infected by a botnet for a long period of time without your knowledge.  Botnet victims often are not aware when their device is used to participate in Botnet attacks.  By design, botnet malware is intended to be discrete and often undetectable by standard virus scan software.

Botnet Removal

Charter has monitoring tools that alert us of this type of infection and some 3rd party companies specifically monitor for Botnets due to the security risk involved; but, because of the nature of Botnets, there is rarely a definite fix.
The following are best practices to removing a Botnet from your system:

  • Update all antivirus and firewalls and run full system scans.
  • Use an advanced malware removal tool such as the AntiBot Scanner in conjunction with your anti-virus software to attempt to remove the Botnet.
    • It is important to run a detection and removal tool on all computers in your home, and guests who have connected to your network in the past should also make sure their devices are clean as well.
  • Update all plug-ins on your browsers and applications.
  • Update your Operating System (OS) with all available updates.
  • The final step in remediating a botnet infection is to change your passwords for sensitive sites such as email accounts and online banking AFTER the machine has been fully cleaned of the infection.

Botnet Protection

  • Keep your antivirus software and firewalls up to date.
  • Never open an email, especially associated attachments, from a source that you do not know and trust.
  • Never click on links in an email from a source that you do not know and trust.
  • Be careful when typing a web address into the address bar of your browser, malicious websites often trick victims by hosting malware on webpages that are similar in spelling to popular sites.
  • Do not use P2P (Peer to Peer) file sharing programs openly on the web. These programs often host a lot of legitimate, clean material; however, attacks often attach a malicious file to popular downloads without the knowledge of the victim downloading the file.

 



 
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