Outlook 2000 Adding Account

• Adding a New Account
• POP3 & IMAP Settings
• Switching from POP to IMAP

Adding a New Account

1. Right click on the Outlook icon on your desktop and choose Properties from the menu.

   

2. In the Server Properties screen, click the Add button.

   

3. Choose Internet E-Mail from the list of menu options and click OK.

   

4. Fill in the account properties:
   • In the Mail Account window, type "Charter E-Mail."
   • Enter your name in the Name field.
   • Enter your E-Mail Address in the E-Mail Address field.
   • Click on the Servers tab at the top of the screen.

   

    

5. Fill in the fields on the Servers tab.
   • For the "Incoming Mail [POP3] use pop.charter.net.
   • For the "Outgoing Mail [SMTP] use smtp.charter.net.
   • Enter your E-Mail username (everything before the @ symbol) in the Account Name field.
   • Enter your password in the Password field.
   • Do NOT check "Log on using Secure Password Authentication" or "My Server Requires Authentication."
   • Click on the Connection tab at the top of the screen.

   Click here for more information on creating a strong Username and Password

   

    

6. Choose "Connect using my local area network (LAN)," then click the Advanced tab and verify the settings are as shown.

   

   

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POP & IMAP Settings

If you are accessing your Charter.net Email address from a SINGLE desktop computer (PC, Mac Pro etc…) and have NO mobile devices (Smartphones/PDA's, IPod, Laptop computers, tablet computers, eReader, Kindle Fire, Nook, Digital Camera etc…) configured to access the same Email address AND do not plan on acquiring any, use these settings:

• Server Type: POP
• Incoming Mail server: POP.charter.net
• Port: 110
• Outgoing Mail Server: SMTP.charter.net
• Port: 25

If you are accessing your Charter.net Email address from MULTIPLE desktop computers and/or have mobile devices configured to access the same Email address use these settings:

• Server Type: IMAP
• Incoming Mail server: IMAP.charter.net
• Port: 143
• Outgoing Mail Server: SMTP.charter.net
• Port: 25

Switching from POP to IMAP

To prevent losing your Email or Email folders when switching from POP settings to IMAP:

If you had "Leave messages on server" enabled since initial Charter.net Email setup, follow these steps:

1. Create an imap enabled account for the Email address you want to switch to within same Email client. (Most modern Email clients can have both a POP enabled and IMAP enabled mailbox/account that share the same account credentials)
2. Delete your pop mailbox account from the Email client

If you did NOT have "Leave messages on server" enabled since initial Charter.net Email setup or unsure, follow these steps:

1. Ensure that you have the option "Leave messages on server" checked in your account settings on your Email client. This setting should be available under "advanced settings" or something similar, depending on the client.
2. If you have the option to disable Send/Receive in your Email client, disable it to ensure no new messages are delivered to the POP enabled mailbox/account.
3. Create an imap enabled account for the Email address you want to switch to within same Email client. (Most modern Email clients can have both a POP enabled and IMAP enabled mailbox/account that share the same account credentials)
4. Move messages and/or folders by creating a storage or data folder (Outlook calls these PST), then drag and drop the messages/folders you wish to keep into the new folder.
5. When you have moved over all of your Emails/Folders you can delete your pop mailbox

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