Adding A New Account in Windows Vista Mail

Adding a New Account

Windows Mail is the default e-mail application included with Windows Vista (replacing Outlook Express). Windows Mail is designed to let you easily read your email while keeping you safe, and to make all of your email communication fun and hassle-free. Enhancements include a built-in Instant Search tool and improved Junk Mail and Phishing filters to help reduce the threat from unwanted and fraudulent emails.

Adding a New Mail Account in Vista Mail

1. Click the Window Start icon, then All Programs, and then click Windows Mail.

2. Type in your name; This will appear in the From field of all outgoing messages. Click the Next button.

3. Type in your Email address in the designated field. Click the Next button.

4. Use these settings to configure your incoming and outgoing servers for your Email

• Server Type: IMAP
• Incoming Mail server: IMAP.charter.net
• Port: 143
• Outgoing Mail Server: SMTP.charter.net
• Port: 25

Do not place a checkmark beside Outgoing server requires authentication as Charter's email server does not require authentication. Click the Next button when completed.

5. The Account Name will already be entered. Type the password for your email account and then click the Next button.
   Note: When changing your Email password on Charter.net you must also change it in Windows Vista Mail

6. Click the Finish button to save the email settings.

Email Settings

These settings should be applied to your Desktop Computers. Your mobile devices (including laptops) should use these settings.

• Server Type: IMAP
• Incoming Mail server: IMAP.charter.net
• Port: 143
• Outgoing Mail Server: SMTP.charter.net
• Port: 25

Switching from POP to IMAP

To prevent losing your Email or Email folders when switching from POP settings to IMAP:

If you had "Leave messages on server" enabled since initial Charter.net Email setup, follow these steps:

1. Create an imap enabled account for the Email address you want to switch to within same Email client. (Most modern Email clients can have both a POP enabled and IMAP enabled mailbox/account that share the same account credentials)
2. Delete your pop mailbox account from the Email client

If you did NOT have "Leave messages on server" enabled since initial Charter.net Email setup or unsure, follow these steps:

1. Ensure that you have the option "Leave messages on server" checked in your account settings on your Email client.  This setting should be available under "advanced settings" or something similar, depending on the client.
2. If you have the option to disable Send/Receive in your Email client, disable it to ensure no new messages are delivered to the POP enabled mailbox/account.
3. Create an imap enabled account for the Email address you want to switch to within same Email client.  (Most modern Email clients can have both a POP enabled and IMAP enabled mailbox/account that share the same account credentials)
4. Move messages and/or folders by creating a storage or data folder (Outlook calls these PST), then drag and drop the messages/folders you wish to keep into the new folder.
5. When you have moved over all of your Emails/Folders you can delete your pop mailbox

Please visit our Internet Help section for additional assistance with Charter Internet.