Existing Customer?   Log in Create Account


Charter Pay-Per-View Information

Charter Pay-Per-View (PPV) offers the latest hit movies for the first time on TV, as well as live events like Championship boxing, wrestling, concerts, and pro and college sports. You order right from home and when you order a movie on PPV you can watch it as many times as you want within a 24 hour from the time of purchase. Special Events can only be viewed one time.

Please select a topic from below for additional information on Charter Pay-Per-View

Availability

Charter Pay-Per-View (PPV) is available with your Charter TV subscription; PPV is available on every TV where there is a Digital Set-top Box, HD Set-top Box or DVR Set-top Box on the TV. PPV allows you to watch exciting live events, new release movies and other programs for a nominal fee.

Features of PPV

Features Descriptions
Instant Access
  • You can order movies, concerts and events right from home
  • You save money on rentals, tickets, travel and snacks
  • You can choose from a wide variety of start times for movies and other shows on Pay-Per-View
Order IPPV directly with the remote control
  • You need not make a phone call to view events
  • Your charges automatically appear on your bill
Parental Controls
  • You can restrict access to PPV channels
  • You can control which PPV events come into your home
  • You can allow or disallow anyone in the household the privilege of using the service.
Program/Event Selection
  • You have access to the latest hit movies, championship boxing, wrestling, concerts, and other live events are offered for the first time on TV
  • You'll find that movies and events are never sold out
  • You have no tapes to rewind, no returns, and no late fees
  • IPPV is available to all customers living in 'addressable' (digital) areas

Cost

PPV prices vary. The on-screen guide will display the price of the movie, live event, adult show or other programming next to the title.

View Upcoming PPV Online

With Charter Pay-Per-View, you get the latest movies and hottest events at your fingertips, as well as multiple start times for movies.
Click here for more information on what Charter PPV Programming is available.

Accessing PPV

  1. In the Interactive Program Guide (channel 1 or channel 999), go to the Charter Pay-Per-View (PPV) in the Main Menu
  2. Highlight PPV By Time, PPV By Title, Special Events, or Adult
  3. Press OK
  4. Press EXIT at any time to return to watching TV
  5. Press MENU to return to the Main Menu

Order from Remote Control

  1. While in one of the Charter Pay-Per-View (PPV) listings menus, highlight the program you want to order
  2. Press OK
  3. Highlight the desired start time
  4. Press OK
  5. Highlight Confirm
  6. Press OK

You can also Contact Us to order Charter PPV.

Within the Interactive Program Guide, a reminder will automatically be set for the ordered PPV program. You must tune to the program within the designated time window in order for the program to actually be purchased.

Note: If you have a purchase code set, you will be asked to enter it here in place of highlighting Confirm.

Scheduling A PPV Event

You may order the event at anytime it is available within the menu. A reminder will be set, and you will not be charged unless you tune to that channel during the event.

You can also Contact Us to pre-order events.

Order by Phone

You can order select PPV special events via the Telephone Interactive Voice Response (IVR) system by calling:
1-888-438-2427.

This is an alternate means for you to order and receive support with your purchases. IVR PPV complies with the existing PPV purchasing rules based on individual current account status.
IVR PPV ordering is available several hours prior to the start of an event.

Examples of special events that can be ordered through the IVR are WWE and UFC events

PPV Movie On Multiple TVs

If you want your movie/event to show up on all your TVs with a Charter TV digital set-top box, you will need to Contact Us for authorization.

Cancelling a PPV Order

  1. Highlight the ordered program in any of the listings menus
  2. Press OK
  3. Highlight Cancel
  4. Press OK

Missed an Ordered PPV Event

With our digital set-top box, you will only be billed if you tune to that channel. However, keep in mind that if you tune to the channel for even a second, you will be billed for that movie or event. However, if you ordered the event by contacting a Charter Representative, you will need to contact us again or you will still be charged.

Video On Demand & PPV Comparison

Charter Video On Demand (VOD) offers the flexibility and convenience of watching thousands of movies and shows that start anytime you want – many are FREE. You also have the ability to play, pause, rewind, and fast-forward On Demand programs using your remote. Additionally, any On Demand program you rent may be watched as often as you like within 24 hours of purchase.

Charter Pay-Per-View offers the latest hit movies for the first time on TV as well as live events like Championship boxing, wrestling, concerts, and professional and college sports. For most customers, you can even order right from home via your remote control.

back to top »

How useful was this information?

"1" is the least useful and "5" being most useful.

We welcome your feedback.  Click Send after you have made a selection.



 
Search Support


RESIDENTIAL SUPPORT

Ask Charter




BUSINESS SUPPORT



ONLINE ORDER HELP


To check the status of your online order or for help with your order, click below.

Click to Call