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Compliant Modems on Charter's Network

General Information

Charter Internet customers are required to use a compliant device in order to use the Charter network without interruption and receive optimal service performance. Devices identified as not compliant may be subject to intermittent or no service.

Compliant Modems

As a Charter Internet customer, you are offered a compliant modem without any additional charge when you subscribe to a New Pricing and Packaging service tier.  You may also choose to buy a modem that is certified by Charter to work with your Internet service.

Below are the modems that are compliant with all current Charter Internet tiers.

Vendor Model
ARRIS TM802G
ARRIS TM804G
ARRIS TM822A
ARRIS TM822G
ARRIS TM902A
ARRIS TM1602A
CISCO SYSTEMS DPC3008
CISCO SYSTEMS DPC3010
CISCO SYSTEMS DPC3208
CISCO SYSTEMS DPC3216
CISCO SYSTEMS DPC3825
MOTOROLA SB6141
MOTOROLA SBG6580
NETGEAR CG3000D
UBEE DDW3612

Below are the modems that are compliant with Charter Internet tiers up to 60Mbps

.
Vendor Model
MOTOROLA SB6120
MOTOROLA SB6121
UBEE U10C035
SMC NETWORKS SMCD3GN-RES

 

 

 

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