TiVo Premiere from Charter - Scheduling Shows

Effective September 6, Charter will no longer sell TiVo Premiere from Charter service to customers. We are currently evaluating the integration of TiVo software and other software into our next-generation video delivery platform. Customers that own Retail TiVo equipment are not impacted with this change.  Click here for information about Charter TV packages.

Single Recordings

When you're watching live TV or browsing the program guide, you can set up recordings with a click of the TiVo remote!

Recording what you're watching

You can always record the show you're watching. Here's how:

1. While you're watching live TV, just press the RECORD button on your TiVo remote.
2. On the screen that appears, select "Record this showing." Or, you can select "Season Pass & other options" for more choices.

Note: Up to 30 minutes of the current channel's broadcast is always being saved, even when you're not recording. So, if you've been watching this channel for a while before pressing RECORD, the saved portion (up to 30 minutes) will be recorded in addition to the rest of the show.

All recorded shows appear in your "My Shows" list, which you can access simply by pressing the TiVo button on your remote control twice!

Recording a show from the guide

Recording a show you find in the program guide is simple.

1. To view the guide, press the GUIDE button on your TiVo remote.
2. Press FORWARD to move the displayed time ahead, or press REWIND to move it backward. Press ADVANCE to jump 24 hours ahead, or INSTANT REPLAY to jump 24 hours back.
3. Highlight a show's title in the guide, then press the RECORD button on your TiVo remote.
4. On the screen that appears, select "Record this showing" or “Season Pass & other options, if you wish to record the entire series for a particular show. After the TiVo service schedules the recording, you'll return to the guide.

Note: To find alternate airings of a show, highlight a show's title in the guide, then press RECORD. Then select 'Season Pass and other options' > 'View upcoming episodes.' You can use this list to choose the showing that is most convenient for you to record.

All recorded shows appear in your "My Shows" list, which you can access simply by pressing the TiVo button on your remote control twice!

Stopping a recording in progress

You can stop any recording in either of two ways: select the title in your "My Shows" list, then select "Stop Recording;" or, press the RECORD button in live TV, then choose "Stop the current recording."

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Schedule shows from the web

Browse TV listings and schedule shows on your home TiVo box from the Find TV shows section of tivo.com.

Find a show online, your TiVo box records it at home

It's easy to find and record shows online. Here's how:

First time users:

Click here to enter the email address associated with your TiVo Premiere and request a temporary password. The password will be sent to you via email. Follow the instructions in the email to link through and set up a new password.

Returning users:

1. Go to the Find TV Shows section of tivo.com.

2. If you're not already signed in to tivo.com, click the Sign In link at the top right. Signing in ensures that you'll find the correct TV listings for your TiVo box. And, if you have a high-definition TiVo box, signing in allows you to view your box's "My Shows," "Now Playing" and "To Do" lists from the Find TV Shows home page.

If you do not sign in, you can enter your zip code to display listings for your local area. If you do not sign in and do not enter a zip code, Find TV Shows will display a generic channel lineup and East Coast showtimes.

3. Using the drop-down menu at the top right, select the TiVo box you want to receive your recording request.

4. Find a show using one of the many options available.
   • For a quick search, use the Search TV and movies box at the top of the page to look for program titles or keywords.
   • Select any program from the Discovery Bar at the top of the page.
   • Use the Advanced Search to search for any combination of title keywords, description keywords, actor/director names, category/subcategory, or date range.

• Browse by category or by channel.

• Browse TV listings.

5. When you find a show you want to record, click one of the following:

• 1-Click Record: Record the episode with one click! The default 1-Click recording options will be used. (If you want to change recording options, select "Record with options" instead, or set up your 1-Click Recording options. See Setting recording options below for more.)
• 1-Click Season Pass: Record every episode in the series with one click! The default 1-Click recording options will be used. (If you want to change recording options, select "Record with options" instead, or set up your 1-Click Recording options. See Setting recording options below for more.)
• Record with options: Record the episode and set recording options. To set these options as your default 1-Click Recording options, select "Always use the settings below for 1-Click Recordings" on the Recording Options screen.

6. Congratulations! Your request was sent, and a "Request sent" link will be displayed. Click on the link for details.

Note: Because your TiVo box is broadband-connected, it frequently checks the TiVo service for your recording requests, and you can schedule a recording within an hour of its air time.

Setting recording options

You can easily set or change your recording options, including your 1-Click Recording options.

1. To set or change recording options, find a show to record, and click "Record with options."

2. Note: You can also set or change your 1-Click Recording options by clicking "1-Click Options" on the left side of the page.

3. At the top of the Recording Options window, select "Record this Episode" to view recording options for single episodes, or select "Get a Season Pass" to view recording options for Season Pass recordings.
4. If you have more than one TiVo box, select the box that you want to receive the recording request. (Not applicable to 1-Click recordings. For 1-Click recordings, the recording request will be sent to the box displayed in the "Selected DVR" drop down menu at the top of the page.)
5. If the show you want to record is airing on more than one channel, select the channel you want to record. (Not applicable to 1-Click recordings. For 1-Click recordings, the recording request will be based on the channel listed with the airing you selected.)
6. The following recording options are used by default. To change them, use the drop-down menus.
   • Show Type: Repeats and First run (for Season Pass recordings only)
   • Priority: Record only if nothing else conflicts
   • Quality: Use the default on the TiVo box
   • Keep at most: 5 episodes (for Season Pass recordings only)
   • Keep until: Space needed
   • Start: On time
   • Stop: On time
7. If you would like to receive confirmation emails when you schedule a recording request, enter your email address in the Email field.
8. To set the options in steps 5 and 6 as your default 1-Click Recording options, select "Always use the settings below for 1-Click Recordings."
9. Select "Schedule episode" or "Schedule a Season Pass."

Schedule recordings from other TV listings online

TiVo Online Scheduling also works with other web sites that offer TV listings. You can browse TV shows at:

• tv.com – Look for 'Record to TiVo' in TV listings and on Show Overview pages.
• Yahoo.com – Look for 'Record to TiVo' in TV listings.
• Zap2it.com – Select 'Record to TiVo.'

You'll need to create an account at the TV listing site, then link it to your TiVo account to schedule recordings on your TiVo box. Just click the TiVo link while browsing TV listings and follow the instructions.

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Find & record shows with your mobile phone using TiVo Mobile

With TiVo Mobile you can access TV listings and schedule shows to record on your TiVo box at home, all from an easy-to-use interface on your web-enabled mobile phone.

Finding and recording shows

It’s easy to start finding shows to record. Launch your phone’s web browser and go to m.tivo.com.

1. If this is your first time using TiVo Mobile, or if you haven’t signed in for a while, sign in using your tivo.com username and password (as referenced in the "Schedule show from the web" section above). This will ensure that you find shows based on your box’s channel lineup. (To sign in, use the "Sign In" link at the top of the page, or click "Settings.")
2. From the TiVo Mobile home screen, you can choose shows from one of TiVo's provided lists or search for a particular show. Select one of the following options:
   • Search. Enter a keyword, show title, actor, or director name to browse TV listings, or select "What’s on Tonight" to see a list of shows airing tonight.
   • Daily Picks. Choose a show from a list of daily TiVo recommendations.
   • Most Popular. Browse the most popular shows as chosen by TiVo users. The list is updated daily.
   • Browse by Category. Browse shows in a variety of genres and show types.
   Note: If you enter a "*" after any search term, the TiVo Mobile service will look for all occurrences of that phrase and any sequence of characters after it. For example, if you search for "west," TiVo Mobile will find shows including only the word "west." However, if you search for "west*," TiVo Mobile will find shows that include the words "western" as well as "west."
3. When you find a show to record, select it to read a synopsis of the show or series and schedule your recording. To schedule a recording, select one of the following:

• 1-Click Record: Record the episode with the default recording options of your box. (If you want to change recording options, select "Record this Episode" instead, or set up your TiVo Mobile default recording options on the Settings page. See Setting recording options below for more.)
• Record this Episode: Record the episode and set recording options. To set these options as your default 1-Click Recording options, click the check box at the top of the screen.

• Get a Season Pass: Record new episodes each week. You can even specify whether to skip reruns or record all episodes.

4. If prompted, sign in to your TiVo account using your tivo.com e-mail address and password.

Once you’re signed in to your tivo.com account, you will remain signed-in for 60 days, or until you sign out using the Settings menu (see below).

5. Click Record to confirm your recording request.

Setting recording options

Use the "Settings" menu on the TiVo Mobile home page to set your default 1-Click Recording options.

1. Select "1-Click Recording Options." Recording options include:

• Priority: Choose how to handle recording conflicts.
• Recording Quality: Choose from DVR default, basic, medium, high, or best quality.
• Keep Until date: Set how long to save the recording.
• Start/Stop Times: Modify the start and stop time of the recording.
• Email confirmation: Enter the email address where you would like to receive a confirmation.

2. To set recording options for an individual show, choose "Record this Episode" instead of "1-Click Record" from the information screen. When you choose "Record this Episode," the Recording Options screen will also include a "Channel" drop-down menu that lets you to choose which channel to record if the show airs on more than one channel (for instance, on a standard and an HD channel).

Setting other options and signing out

Use the "Settings" menu to choose which of your TiVo boxes receives your recording requests by default, or to sign out.

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