TiVo Premiere from Charter - Record it once, watch it anywhere

Effective September 6, Charter will no longer sell TiVo Premiere from Charter service to customers. We are currently evaluating the integration of TiVo software and other software into our next-generation video delivery platform. Customers that own Retail TiVo equipment are not impacted with this change.  Click here for information about Charter TV packages.

Transfer shows from one TiVo Premiere to another

When you have more than one TiVo Premiere connected to your home network, you can easily transfer shows between them.

Transferring shows between TiVo Premieres

You recorded a show on your living room TiVo Premiere but you want to watch it on the TiVo Premiere in your bedroom. No problem! Here's how.

1. Go to the TiVo Premiere that you want to transfer shows to. For this example, let's call it the Bedroom box.
2. At the bottom of the Bedroom box's "My Shows" list highlight the TiVo Premiere you want to transfer shows from. Let's call this the Living Room box. Remember, TiVo Premieres in your home network are marked on the "My Shows" list by the TiVo Premiere icon.

3. Press SELECT to see the Living Room box's "My Shows" list.

4. Find the show you want to transfer from the Living Room box to the Bedroom box. Highlight it and press SELECT.
   • Note: Shows that cannot be transferred due to copy protection restrictions are marked with a red circle slash.
5. On the information screen, select "Transfer This Program." On the "Getting Program" screen, you can choose to watch the show as it is transferring, or continue browsing the Living Room box's "My Shows" list.
   • Note: If you watch the show as it is transferring, you might experience intermittent delays in the transfer, depending on your network speed.

6. Once the show is transferred from the Living Room box to the Bedroom box, the show exists in both locations. If you delete the show from one box, you can still find it on the other.

Transferring from a paused location

Let's say you've watched the first half of a movie in one room, and want to finish it in another. You can transfer the entire movie, or transfer only the part you haven't watched.

1. From the receiving TiVo Premiere's "My Shows" list, select the sending TiVo Premiere.
2. Press SELECT on the show you want to transfer, then select "Transfer from paused point."
   • Note: The show cannot be playing on the sending box when you start the transfer.

back to top »

Transfer shows to your PC or Mac

Transferring shows to your PC

If you record a show on your TiVo Premiere, you can easily play it back on your PC or laptop. Here's how.

1. Before you begin, make sure that you have installed TiVo Desktop Software for the PC on your PC, and that your TiVo Premiere is connected to your home network.
2. On your PC, launch TiVo Desktop.

3. Click "Pick Recordings to Transfer." A window showing your TiVo Premiere's
   "My Shows" list appears. If you have more than one TiVo Premiere in your home network, their names appear in a pull-down list. Select the box that has the show you want to transfer.
   • Note: Shows that cannot be transferred due to copy protection restrictions are marked with a red circle slash.
4. Highlight any title in the list to see more information about the show—the same show information you have on your TiVo Premiere.
5. Check the box next to the title of the show (or shows) you want to transfer.
6. Click "Start Transfer." While transferring shows, TiVo Desktop displays the status and the time remaining. Click "Transfer Status" to view details of transfers in progress. Transfer times vary, but may take as long as the show's duration (i.e., up to one hour for a one hour show) to complete the transfer.

8. Note: If the show is part of a series, the "Auto-Transfer this Series" button is available. Click this button, and TiVo Desktop will transfer each episode automatically as soon as it's available on your TiVo Premiere's "My Shows" list.
9. Shows you transfer to your computer are listed in TiVo Desktop's "Now Playing List." To reach the "Now Playing List," click "TiVo Recordings."

10. To watch a show, select any title from the list (even one that's still transferring) and click "Play." Your computer's default media player (in most cases, Windows Media Player) starts automatically. Refer to your media player's instructions for more about playing recordings.

Transferring shows to your Mac

To transfer shows to your Mac, you'll need Roxio Toast Titanium software. With Roxio Toast Titanium, you can not only watch your favorite shows on your Mac, but also burn DVDs of your shows, or convert them for use your iPod, iPhone, or PSP.

With Toast 11 Titanium you can even transfer compatible web video from your Mac back to your TiVo Premiere for viewing, and with the optional HD/BD Plug-in you can burn Blu-ray discs and High-Definition DVDs of your favorite HD recordings.

Visit www.roxio.com/mactivotogo for more information or to purchase Roxio Toast Titanium software.

1. Before you begin, you must install the TiVo Transfer application during the Roxio Toast Titanium setup process. During Roxio Toast installation, the Toast Setup Assistant will prompt you to enable TiVo Transfers. Check the "Enable TiVo Transfers" box.

2. On your Mac, launch TiVo Transfer.
   • Note: You can also launch TiVo Transfer from the "Extras" menu in Roxio Toast Titanium.
3. The first time you launch TiVo Transfer, you will be asked to enter your TiVo Premiere's Media Access Key. You can find the Media Access key in the following places:
   • From TiVo.com: Log in to your account and then click "Media Access Key."
   • From your TiVo Premiere: From TiVo Central, select 'Messages & Settings' > 'Account and System Information' > 'Media Access Key.'
   • Note: To enter a different Media Access Key, select "Preferences" from the "TiVo Transfer" menu.

4. From the "TiVo DVRs" list in the left navigation window, select your TiVo Premiere.
   
   If you have more than one TiVo Premiere in your home network, all of their names appear in this list. Select the box that has the show you want to transfer.
5. Click on the show(s) you would like to transfer to your Mac, and select one of the following transfer options:
   • Start Transfer: Select this option to transfer only the selected show(s).
   • Create Auto Transfer: Select this option to automatically transfer all shows in a series. This option is available only if the selected show is part of a series.
   • While transferring recordings, TiVo Transfer displays the status and the time remaining. Click "Active Transfers" to view details of transfers in progress.
   • Note: Shows that cannot be transferred due to copy protection restrictions are marked with a red circle slash.

6. Recordings you transfer to your Mac are listed in TiVo Transfer's "TiVo Recordings" list. To reach the list, click "TiVo Recordings" in the left navigation window.
7. To watch a recording, select any title from the list and click "Play." The Toast Video Player starts automatically. Please see the Toast Titanium documentation for more about playing recordings.

back to top »

Transfer shows to your iPod, PSP, or other portable device

When your TiVo Premiere is connected to your home network and you have installed TiVo Desktop Software on your PC or Roxio Toast Titanium software on your Mac, you can easily convert your shows for use on your iPod, iPhone, PSP, or other portable device.

Transferring TiVo recordings (PC)

If you are using an iPod, iPhone, PSP, or other portable device that does not sync with Windows Media Player, recordings transferred to TiVo Desktop's "Now Playing List" need to be converted to a format that your portable device can read. You can convert individual recordings, or you can set this to happen automatically to all recordings in the "Now Playing List."

If you are using a portable device that does sync with Windows Media Player, TiVo Desktop can add recorded shows to your Windows Media Library automatically.

1. Before you begin, make sure that you have TiVo Desktop or TiVo Desktop Plus installed on your PC and that you have transferred at least one recording from your TiVo Premiere to TiVo Desktop. TiVo Desktop Software will allow you to automatically prepare each transferred TiVo recording for use with a portable video player, either by adding the recording to your media library or converting it to your player's preferred video format.
   • TiVo Desktop software for the PC supports with Windows Media Player.
   • TiVo Desktop Plus software for the PC supports additional media players, including the Apple iPod, iPhone, Sony PSP, Palm Pre, Palm Treo 650, and various Blackberry phones, as well as other H.264 and MPEG-4 compatible devices.
2. Launch TiVo Desktop or TiVo Desktop Plus.

3. Do one of the following:
   • Convert a single recording:
     
     1. Highlight a recording in TiVo Desktop's "Now Playing List."
     2. Right-mouse click the recording and select "Convert For…," then select your device.
        
   • Convert all recordings automatically:
     
     1. Choose 'File' > 'Preferences.'
     2. Select the "Portable Devices" tab.
        
     3. Select "Convert for Use with My:" and use the drop-down menu to select your portable device.
     4. If you want TiVo Desktop to delete the original recording from the "My TiVo Recordings" folder after the conversion for your portable device is complete, check the box "Delete the original transferred files after conversion." This avoids storing multiple copies of the same recording on your computer
     5. Click "OK."
   • Add recorded shows to your Windows Media Library automatically:
     
     1. Choose 'File' > 'Preferences.'
     2. Select the "Portable Devices" tab.
     3. Select "Add to my Windows Media Library."
     4. Click "OK."
     Note: These settings apply only to new shows transferred to the "Now Playing List;" items currently in the "Now Playing List" will need to be converted manually (as described above).
4. Locate your recordings. Recordings converted for iPod or iPhone appear in your iTunes folder. Recordings converted for other portable devices appear in the "My TiVo Recordings for Portables" folder.
5. Refer to the documentation that accompanies your portable device for instructions on transferring the recorded videos to your device.

Transferring TiVo recordings (Mac)

Roxio Toast Titanium software on your Mac lets you transfer recorded shows to your computer so you can convert them for use on your iPod, iPhone, or PSP.

Visit www.roxio.com/mactivotogo for more information or to purchase Roxio Toast Titanium software.

1. Before you begin, make sure that you have transferred shows to your Mac using Roxio Toast Titanium software.
2. Launch Roxio Toast Titanium, and select the "Video" category, then select the "DVD-Video" project type from the left navigation window.
3. If not already visible, open the Toast Media Browser by clicking the pull-down "Window" menu and select "Show Media Browser."
4. From the pull-down menu in the Media Browser, select "TiVo."

5. Scroll through the list of recordings that have been transferred to your Mac,
   select the show(s) you want to add, and drag them to the Toast window. Your selected shows will be added to your project.
6. Click the red button to convert your shows.
7. In the "Player Setup" dialog box, select the type of portable device, the location of saved files, and any other desired options, and click "Convert."

8. Once you have converted the shows, follow the procedure you would normally use to transfer videos to your portable device. See the documentation for your portable device for more information.

See the Toast Titanium User Guide for more about converting videos.

back to top »

Create DVDs of TV shows

Once you've transferred your recorded TiVo shows to your PC or Mac, you can create DVDs that you can play in your DVD player.

Creating a DVD on a PC

To create DVDs on a PC, you will need to install Roxio Creator.

Visit the Roxio Creator 2012 home page for more information or to purchase Roxio Creator 2012.

1. Before you begin, make sure that you have transferred your shows to your computer using TiVo Desktop software for PC.
2. Watch the video tutorial or download step-by-step instructions.

Creating a DVD on a Mac

To create DVDs on a Mac, you will need to install Toast 10 Titanium. To burn Blu-ray discs or HD DVDs of your high-definition TiVo recordings, you will also need the optional HD/BD Plug-in.

Visit www.roxio.com/mactivotogo for more information or to purchase Roxio Toast Titanium software.

1. Before you begin, make sure that you have transferred your shows to your Mac using Roxio Toast Titanium software.
2. Launch Roxio Toast Titanium.
3. Select the "Video" category, then select the "DVD-Video" project type from the left navigation window.
4. If not already visible, open the Toast Media Browser by clicking the pull-down "Window" menu and selecting "Show Media Browser."
5. From the pull-down menu in the Media Browser, select "TiVo."
6. Select the show(s) you want to add, and drag them to the Toast window. Your selected shows will be added to your DVD-Video project.
7. In the DVD-Video left navigation window, choose a menu style.
8. To title your DVD, select "More" and enter a DVD title in the "Disc Name" field. Then click "OK."
9. Click the red button on the bottom right of the screen to burn your DVD.
10. In the dialog box, set your DVD burning options and click "OK."
11. Note: If you have Toast Titanium and the HD/BD Plug-in, you can also create Blu-ray discs and High-Definition DVDs from your high-definition TiVo recordings.

See the Toast Titanium User Guide for more about creating DVDs.

back to top »

Download videos from your PC or Mac to your TiVo Premiere

With TiVo Desktop software for PC or Roxio Toast Titanium software for Mac, you can access videos stored on your PC or Mac and transfer them to your TiVo Premiere for viewing.

Watching videos from your PC on your TiVo Premiere with TiVo Desktop

With TiVo Desktop software, you can access videos stored in the "My TiVo Recordings" folder on your PC and transfer them to your TiVo Premiere for viewing.

1. On your PC, verify that TiVo Desktop is installed and operational.
2. Locate the videos on your PC that you’d like to view on your TiVo Premiere. These can be home movies, videos downloaded from the web, or any other video files, as long as they are either MPEG-2 or .TiVo files. Other file formats require TiVo Desktop Plus (see below).
3. Copy these videos into the "My TiVo Recordings" folder inside the My Documents folder on your PC.
4. Launch TiVo Desktop. The videos you copied into the "My TiVo Recordings" folder should appear in TiVo Desktop’s "Now Playing List."

5. On your TiVo Premiere, select the "My Shows" list from TiVo Central.
6. Select your PC. It is marked with the computer icon.

7. Select any title.

8. Choose "Transfer this recording" to start the transfer. When the transfer
   starts, you have the option of watching the video immediately, or
   choosing additional videos to transfer.
9. If you did not begin watching the video in Step 8, you can watch at any time from your "My Shows" list.

Watching videos from your PC on your TiVo Premiere with TiVo Desktop Plus

With TiVo Desktop Plus, you don’t have to store your videos in "My TiVo Recordings" to access them from your TiVo Premiere. Instead, you can access videos in any folder (like Podcast or music video folders) and watch them on your TiVo Premiere. And, if you have video files or podcasts that automatically download to your PC, you can use TiVo Desktop Plus to deliver these videos directly to your TiVo Premiere's "My Shows" list –automatically.

1. On your PC, verify that TiVo Desktop Plus version 2.6 or later is installed and operational. You can do this by selecting "About TiVo Desktop" from the Help menu. If you are using an earlier version of TiVo Desktop Plus, or if you have not yet upgraded, download and install the latest version before continuing.
   • If you are using TiVo Desktop and want to upgrade to TiVo Desktop Plus, purchase a license key.
2. Launch TiVo Desktop Plus.
3. Select the "Share Music, Photos, & Videos" icon.
4. Click the "Video" tab, then click "Add Video".

4. Select the folder containing the videos you want to add. These can be home
   movies, videos downloaded from the web, or any other video files, as long
   as they are one of the following formats:
   • Windows Media Video (.wmv)
   • QuickTime Movie (.mov)
   • MPEG-4 / H.264 (.mp4, .m4v, .mp4v)
   • MPEG-2
   • DivX or Xvid (.avi, .divx, encoded with the DivX codec, version 4 or higher, or with the Xvid codec. No other video formats are supported within .AVI files.)
   • .TiVo files.
5. Click "Add."
6. Note: You cannot select individual files within a folder.
7. On the "Video Folder Properties" popup window, set the folder properties, including:
   • Whether to auto-transfer videos from this folder to your TiVo Premiere
   • How many videos from this folder to keep on the TiVo Premiere (if auto-transferring)
   • Which TiVo Premiere(es) will get videos from this folder (if auto-transferring)

8. Click "OK."
9. To watch videos, go to your TiVo Premiere's "My Shows" list, and do one of the following:
   • For videos contained in folders that are set to auto-transfer:
     1. Select the folder you set up to auto-transfer.
     2. Select any title to watch the video.
   • For videos contained in folders that are NOT set to auto-transfer:
     1. Select your PC. It is marked with the computer icon.
        
     2. Select any title.
        
     3. Choose "Transfer this recording" to start the transfer. When the transfer starts, you have the option of watching the video immediately, or choosing additional videos to transfer.
     4. If you did not begin watching when you started the transfer, you can watch at any time from your "My Shows" list.

Watching videos from your Mac on your TiVo Premiere

With Toast 11 Titanium you can transfer web videos and your own recordings from your Mac back to your TiVo Premiere for viewing.

Visit www.roxio.com/mactivotogo for more information or to purchase Roxio Toast Titanium software.

1. Launch the Mac2TiVo application located in the same folder as Roxio Toast 11 Titanium.
2. Click the "Add" button, and select a folder that contains the video files that you want to view on your TiVo Premiere. Then, click "Open."
   • Note: You can also drag folders directly from Finder to the Mac2TiVo window.

3. Click "Start Server."
4. On your TiVo Premiere, select your "My Shows" list from TiVo Central.
5. Select your computer. It is marked with the computer icon.

6. Select any title.

7. Choose "Transfer this recording" to start the transfer. When the transfer starts, you have the option of watching the video immediately, or choosing additional videos to transfer.
8. If you did not begin watching the video in Step 7, you can watch at any time from your "My Shows" list.

back to top »