Interactive Programming Guide/Menu

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For tips on how to make the most of your Motorola Interactive Programming Guide, select the topic that best matches your issue.

General
Messages
Set Display Clock
Change the default audio language
Enable the Auto-Tune feature
Disable Screen Saver
SAP and DVS
Enable/Disable SAP/DVS
Adjust Aspect Ratio
Quick Menu
Recording (DVR)
Record a Series
Cancel or Modify a Series Recording
Modify Series Recording List
DVR On/Off & Scheduled Recordings

Closed Captioning
Add Closed Captioning
Favorites
Add and Access Favorites
Help Videos
Programming your DVR
On Demand
Parental Controls

Motorola Interactive Program Guide Tips

Messages

We may occasionally send you messages to announce new services, special promotions or other valuable information. If you have a message, an envelope icon will appear in the upper-left hand corner of the screen and a red light will appear on your digital receiver box.

Note: Service not available in all areas.

Turn Messaging On/Off

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote control
Navigate to Setup and press OK
Navigate to Guide Setup and press OK
Use the down arrow to navigate to the Message Indicator
Use the left and right arrow keys to change the setting to On or Off

To Retrieve a Message

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote control
Navigate to Messages and press OK
Navigate to the desired message and press OK to read the message
Press Exit to return to programming

Set Display Clock

The following steps can be used to reset the clock display on the Motorola digital receiver.

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote Control
Navigate to Setup and press OK
Navigate to Cable Box Setup, press OK
The front LED will display "Current Chnl"
Press the right arrow button until "Current Time" is displayed on the tab
Press Exit

Change the default audio language

Audio Language can be changed using the following steps

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote control
Navigate to Setup and press OK
Navigate to Audio Setup and press OK
Using the arrow keys, adjust the Default Audio tab to the desired option
Press Exit

Enable the Auto-Tune feature

Auto-Tune eliminates the need to use 3 digits to change the channel. The following steps will enable auto tune functionality.

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote control
Navigate to Setup and press OK
Navigate to Guide Setup and press OK
Navigate to Channel Entry Behavior
"No Auto-Tune" will display, using the arrow keys, select "Auto-Tune"
Press Exit

Disable Screen Saver

The following steps can be used to disable "Screen Saver" on the digital receiver

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote control
Navigate to Setup and press OK
Navigate to Guide Color Setup and press OK
Navigate to Screen Saver Setup and press OK
Use the arrow keys to modify the setting
Press Exit

SAP and DVS

Secondary Audio Programming (SAP) is an auxiliary audio channel for analog television that can be broadcast or transmitted both over the air and by cable TV. It is often used for an alternate language or for the Descriptive Video Service (DVS) offered in the United States by PBS, along with broadcasting the National Oceanic and Atmospheric Administration (NOAA) Weather Radio service or a local National Public Radio station at times where translation or DVS is not needed.

Descriptive Video Service (DVS) is a service where a narrator describes the action of a scene during natural pauses in the dialogue, designed to make the programming more accessible to customers who are blind or visually impaired. For example, the audience can hear, "A police officer enters the room", "A car accident occurs", "It begins to rain", or "A man buries his face in his hands".

Note: Only one secondary audio will be available at a time. For example, you will not be able hear both Spanish language and DVS. DVS is only available on select channels and during select programming. For DVS-supported programming schedules, please visit the website for the programmer (channel) you are interested in.

Enable/Disable SAP/DVS

SAP

Press Menu on the remote control
The House icon will be highlighted
Press OK on the remote control
Navigate to Setup and press OK
Navigate to Audio Setup and press OK
Using the arrow keys, adjust the Default Audio Track tab to the desired option:
- Channel Default
- English
- Espanol
- Francis
- Portugues
Press OK to save the new preference. The new audio will be available after the channel has been changed.
NOTE: If the desired channel does not carry Secondary Audio, the user will hear the Primary Audio.
Press Exit

DVS

The following steps can be used to enable or disable Descriptive Video Service (DVS) on a Motorola digital receiver.

Press Menu on the remote control twice.
Select Set Up.
Select Audio Set Up.

Change the Default Audio Track to Espanol

Adjust the Aspect Ratio

To change the aspect ratio on a Motorola receiver, you will need to access the User Settings sub menu (The User Setting sub menu is not part of the Main or Quick menu). There are two options for accessing this menu:

Option 1

Power ON your television
Power OFF the HD/DVR receiver and immediately press the Menu button on the receiver

Option 2

Power ON your television and Power ON your HD or HD/DVR Receiver
Press the CBL button on the Charter remote
Press Power to turn off the receiver
Press Menu button and release. (Occasionally Menu must be pressed a 2nd or 3rd time)

user settings

When the User Settings sub menu displays, you can utilize the following buttons on your remote:

Navigate to TV TYPE. This setting will set the aspect ratio. The front panel display indicates the type you select. Options include:

16:9 for wide screen TVs (default)
4:3 LETTERBOX (4:3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom)
4:3 PAN/SCAN for standard TVs (4:3 PAN/SCAN fills the screen by cropping the left and right edges of widescreen programming)

Quick Menu

The Quick Menu provides shortcuts to the key features you'll use most often.

It will appear over any video or guide screens when the Menu button on your remote is selected. The Quick Menu allows you to launch directly into Interactive Program Guide features without having to navigate through a series of menus.

You can press either the Left or Right button on the remote control to continuously move through the icons. To help you become familiar with the icons on the Quick Menu, the help text calls out the icon name in yellow and describes the function in white.

Quick Menu Icons

These icons appear in the Quick Menu. Highlight and select an icon with your remote, and you will immediately access the area indicated.

Quick Menu Icons

Record a Series

DVR capable digital receivers allow for Series Recordings. A Series Recording will record episodes of a title based on the options setup. Use the following steps to access Series Recording setup:

Locate the title to be recorded using the Interactive Programming Guide.
Press RECORD on the remote control twice, or press Info and select the Record icon from the Program Information Screen.
Select Set Up a Series Recording icons to specify recording options.
Select the Record Series with These Settings icon to schedule the recording.

NOTE: Advanced recording options can be accessed by selecting the View All Settings icon while in the Series Recording options window.

Cancel or Modify a Series Recording

DVR capable digital receivers allow for Series Recordings. Once a Series Record has been established, users can cancel or modify the settings with the following steps:

Press the My DVR button on the remote control.
Use the arrow buttons on the remote to locate the desired DVR Recording.
Press OK on the remote Control
Select the X icon to cancel the Series Recording.
or
Select theModify Recording Settings icon to modify the current recording options for the selected title.
Confirm by selecting the Record icon.

Modify Series Recording List

Series Recordings setup on a DVR capable digital receiver are setup on a priority list. The first title selected for a Series Record is given priority slot 1; the second title setup is set to priority slot 2, etc. This list is used to make determination of which title is recorded in the instance of a conflict. To modify the Series Recording Priority List:

Press the Menu button on the remote control.
Select the DVR icon from the quick menu, or DVR from the main menu.
Select Series Priority.
Use the arrow buttons on the remote control to locate the title you would like to be adjusted, in priority.
Use the Page Up or Page Down button on the remote to move the title higher or lower in priority.
Select the icon to confirm the priority list.

DVR On/Off & Scheduled Recordings

Scheduled recording will occur in the background when the DVR is off. This is true even if both tuners are being used for recordings. DVR’s do not need to turn on to record.

Add Closed Captioning

The Closed Caption option turns closed captions off or on. This function has a default disabled setting. In order to modify this setting, you must access the On Screen Menu. To do so, you must power ON your television and power OFF the cable box. Press the Menu button to view the On Screen Display. To navigate the menu, you can utilize the following buttons on either your remote or cable box:

Press the Up and Down buttons to reach the setting you wish to change.
Press the Directional buttons to select an option for that setting.
To exit the setting use the Up and Down buttons.
Press the Power or Menu button to exit the display and save your settings.

Add and Access Favorites

A28_Setup_FavListMenu

The Favorites feature allows you to quickly access the channels you have designated as your Favorites.

Create up to five of your own unique Favorites Lists, which can be named with the on-screen keyboard.

Access stored Favorites Lists through the Favorites Setup menu. From there, you can rename the lists, or delete them.

To Set Up Your Favorites List

Select the Save icon on the Quick Menu (or select Setup from the Main Menu, then Favorites Setup).

Add Channels To or From Your Favorites List

Select the Favorites List you want to change.
Select the Save icon to make Favorites changes.

To add channels, highlight a channel and press OK/Select . The channel will then be designated as a Favorite.
To delete channels from your Favorites Lists; select a channel that is already set as a Favorite; then press the OK/Select or FAV button to remove the Save icon, which removes the channel as a Favorite.