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There are several reasons you may be experiencing Static/Interference on your Charter phone.
Choose this option if you have static/interference on one phone but have a dial tone on other phones in your home.
Choose this if all of your phones have static/interference.
Test the telephone jack by unplugging the problem phone and plugging a phone that is not experiencing static into the jack (Preferably a corded telephone). If you do not hear static on the phone the issue most likely lies with the original phone.
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Note: After resetting your MTA it can take 5 minutes or longer for dial tone to be restored. If your MTA also provides internet access you will not be able to connect to the internet while the MTA is resetting.
We apologize if you couldn't find the user guide for your receiver. Please Chat now or call us so that we may further assist you. When contacting customer service for additional assistance please inform the advisor of the make and model number of your receiver.
Let us help you through online chat.
Call us at 1-888-438-2427
Thank you for troubleshooting with us, we're glad we could assist you with resolving your issue today. If you have further questions please chat now or contact us.
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