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My Account Overview

Creating a My Account gives you the opportunity to pay and view your bills online, setup automatic payments and select to Go Paperless.  Other features include managing your email addresses, Charter Security Suite and personal web space online.

The information listed below will assist you in familiarizing yourself with each of the My Account tabs on Charter.com


Contains your Bill Summary with Statement Balance

Online Tools if you have Charter Internet

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My Bill & Services

Allows online access to:

My Bill – Account details

Pay Bill – Set up Auto Pay or Pay each month

Recent Activity – View Recent Payment, On Demand, Phone and Other Activity

Call Details - View/Print up to 6 months of bills (Telephone Call Details)

My Services – Refresh TV Receivers, Current Services, Contact Info

Service Details – Installation and Change of Service Appt. and Service Summary.

Choose a "Paperless" statement

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My Bill

My Profile

Manage your Username, Password, Security Question and Answer

Manage your primary Contact Email Address

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My Profile

Online Tools

Internet Services and Tools

Search Support


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To check the status of your online order or for help with your order, please call