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Interactive Programming Guide/Menu - Cisco/Scientific Atlanta

Scientific Atlanta

For tips on how to make the most of your Cisco / Scientific Atlanta Interactive Programming Guide, select the topic that best matches your issue.

Not all features are available in all areas. Interactive Programming Guide updates are ongoing. You will be notified of the updates in your area by email and bill statement messaging.

Adjust the Aspect Ratio

To adjust the aspect ratio:

  1. Access the General Settings Menu by pressing the MENU button twice on your remote control.
  2. Press the A button on your remote control.
  3. Use the UP or DOWN arrows on your remote control to find and highlight the Audio/Video Preference and press OK/SELECT to expand the preference list.
  4. Use the UP or DOWN arrows on your remote control to highlight the Video Aspect Ratio Preference.
  5. Use the RIGHT arrow to access the TV Type column and use the UP or DOWN to choose between Standard or Wide Screen.
  6. Use the RIGHT arrow to access the Picture Settings column and use the UP or DOWN arrows to change the settings.
  7. Press the OK/SELECT or the A button on your remote control to accept the changes.
  8. Press EXIT on your remote control to return to television programming.

DVR

standard aspect wide aspect

Non-DVR

my preferences aspect ratio 

To temporarily adjust the aspect ratio (SD Channels only):

NOTE: To use the # button to temporarily change the aspect ratio you should first disable HD AUTO TUNE. The # button aspect ratio functionality only works on SD channels. For steps to disable HD Auto Tune, click here.

  1. While watching an SD channel, press the # button on your remote control to change the current aspect ratio to one of three options:
    1. Squeeze
    2. Zoom
    3. Letterbox
  2. To cycle between the three choices press # and note that the picture will change as it is pressed.
  3. Once the aspect ratio is changed to the desired view, press the EXIT button to remove the banner with selected aspect ratio set for the current channel.
  4. If channel is changed or the STB is powered off all aspect ratio settings will return to default and will require the customer to press #button to change the aspect ratio to desired setting.

Aspect Ratio

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Messages

Charter may occasionally send you messages to announce new services, special promotions or other valuable information. If you have a message, an envelope icon will appear in the upper-left hand corner of the screen and a red light will appear on your digital receiver.

Note: Service not available in all areas. 

To retrieve a message:

  1. Press the MENU button and use the RIGHT or LEFT arrow buttons on your remote control to find and highlight the MENU category.
  2. Use the UP or DOWN arrows to find and highlight Messages and press OK/SELECT.
  3. Press the A button on your remote control to view a list of messages.
  4. Use the UP or DOWN arrows on your remote control to find and highlight the desired message and press the A button again to read the message.
  5. Press the EXIT button on your remote control to return to program viewing.

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Access Program Detail

The INFO button on your remote control is your gateway to additional information about featured programs. There are two ways to use this feature.

To view while watching a program:

  1. Press the INFO button on your remote control once to display the channel banner.
  2. Press INFO button a second time for additional detail.
  3. The PAGE +/- icon will appear if there are multiple screens of information.
  4. Use the RIGHT arrow button to view upcoming programming details on the same channel, or the UP or DOWN arrows to view programming details on other channels. You can do this without leaving the channel you are watching.

DVR

DVR

Non-DVR

non DVR

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View Program Summary with Cast and Credits

Your Charter Digital Receiver allows you to view Plot Summaries, Cast, and Credits of available titles. You can access this information from either the Guide or Search Results.

NOTE: This feature is available with your guide update. You will be notified of the updates by email and bill statement messaging.

To Access from the Guide or Search Results:

  1. Press the GUIDE button on your remote control to access the Guide.
  2. Using the UP or DOWN arrow buttons, highlight the title for which you would like more information.
  3. Press the INFO button to show the available options.
  4. Do one of the following:
    1. Use the UP or DOWN arrow buttons to highlight Plot Summary option and press the OK/SELECT button to view a summary of the current title.
    2. Use the UP or DOWN arrow buttons to highlight the Cast & Credits option and press the OK/SELECT button to view the cast and staff of the current title.

 

current title

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Digital Receiver Clock Display

The digital receiver Display / Illumination setting can be adjusted through the General Settings Menu.

To adjust your setting:

  1. Access the General Settings Menu by pressing the MENU button twice on your remote control.
  2. Press the A button on your remote control.
  3. Use the UP or DOWN arrows to find and highlight the Accessories Preference and press OK/SELECT.
  4. Use the DOWN arrow button on your remote control to find and highlight the digital receiver Clock Preference and press OK/SELECT.
  5. Press the RIGHT arrow button on your remote control or the OK/SELECT button on your remote control to access the Options column.
  6. Using the UP or DOWN arrows, choose between the Display and Illumination Option and press OK/SELECT.
  7. Use the RIGHT arrow or press OK/SELECT to access the State column and then the UP or DOWN arrows to change the settings.
  8. Press OK/SELECT to accept the changes.
  9. Press the EXIT button on your remote control to return to program viewing.

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SAP and DVS

Secondary Audio Programming (SAP) is an auxiliary audio channel for analog television that can be broadcast or transmitted both over the air and by cable TV. It is often used for an alternate language or for the Descriptive Video Service (DVS) offered in the United States by PBS, along with broadcasting the National Oceanic and Atmospheric Administration (NOAA) Weather Radio service or a local National Public Radio station at times where translation or DVS is not needed.

Descriptive Video Service (DVS) is a service where a narrator describes the action of a scene during natural pauses in the dialogue, designed to make the programming more accessible to customers who are blind or visually impaired. For example, the audience can hear, "A police officer enters the room", "A car accident occurs", "It begins to rain", or "A man buries his face in his hands".

To enable or disable SAP/DVS:

Press the MENU button twice on your remote control to access the Quick Settings menu.

  1. Use the UP or DOWN arrows to locate the Play Secondary Audio option.
  2. Use the RIGHT or LEFT arrow button on your remote control to set the option to Yes or No.
  3. Press the C button on your remote control to exit and return to program viewing.

NOTE: If DVS is available for the current program enabling SAP will turn on the DVS option. Enabling SAP during a program with DVS will override the SAP option and the program will not be broadcasted in a different language.

play seconday audio

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Power Management Settings

Cisco DVR digital receivers have an option to automatically power off after long periods of inactivity. When 'Auto Power Off' is set, the digital receiver automatically turns off after 4 hours of inactivity. A message appears on the screen one minute in advance of powering off. If you see this message, you can press any key to dismiss it and prevent the DVR from powering down.

To adjust power management digital receiver settings:

  1. Access the General Settings Menu by pressing the MENU button twice on your remote control.
  2. Press the A button on your remote control.
  3. Use the UP or DOWN arrows to locate the Accessories category.
  4. If the Accessories category is not expanded, press the OK/SELECT button on your remote control.
  5. Press the DOWN arrow button on your remote control to highlight the Power Manager preference.
  6. Press the RIGHT arrow button to move to the Options column.
  7. Use the UP or DOWN arrows to highlight Settop Power.
  8. Press the OK/SELECT button on your remote control to move to the State column.
  9. Do one of the following:
    1. Highlight the Auto Power Off option if you want the digital receiver to power off automatically to reduce power consumption of your digital receiver. This is the default setting for newly installed Cisco DVRs running the Passport Guide.
    2. Highlight the Power Off Manually option if you want to turn off the power to the digital receiver manually.
  10. Press OK/SELECT to accept the changes.
  11. Press the EXIT button on your remote control to return to program viewing.

Set top power

Hard Drive Power Management

NOTE: If you elect to power down the hard drive with the Digital Receiver, even while the digital receiver is powered down, any recordings will take place as scheduled. The recording will take place as planned and the red record light will illuminate as expected, but the Digital Receiver will not power on. The hard drive will return to sleep mode one minute after the recording ends.

To adjust power management hard drive settings:

  1. Access the General Settings Menu by pressing the MENU button twice on your remote control.
  2. Press the A button on your remote control.
  3. Use the UP or DOWN arrows to locate the Accessories category.
  4. If the Accessories category is not expanded, press the OK/SELECT button on your remote control.
  5. Press the DOWN arrow button on your remote control to highlight the Power Manager preference.
  6. Press the RIGHT arrow button to move to the Options column.
  7. Use the UP or DOWN arrows to highlight Hard Drive Power.
  8. Press the OK/SELECT button on your remote control to move to the State column.
  9. Do one of the following:
    1. Highlight the Off with Settop option if you want the hard drive to power off one minute after the digital receiver powers off to reduce power consumption of your digital receiver. This is the default setting for newly installed Cisco DVRs running the Passport Guide.
    2. Highlight the Always On option if you want to the hard drive to remain on even when the digital receiver is powered off.
  10. Press OK/SELECT to accept the changes.
  11. Press the EXIT button on your remote control to return to program viewing.

Always on

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HD Auto Tune

High Definition (HD) Auto Tune automatically tunes customers subscribing to Charter's HD TV Service to the HD version of any channel they select, if available in HD. Even if they select the Standard Definition (SD) channel number.

For more information on HD Auto Tune visit Charter.com/HDAutoTune

NOTE: This feature is available with your guide update. You will be notified of the updates by email and bill statement messaging.

Enable/Disable HD Auto Tune

The default setting for HD Auto Tune is ON. To adjust the setting:

  1. Access the General Settings Menu by pressing the MENU button twice on your remote control.
  2. Press the A button on your remote control.
  3. Use the UP or DOWN arrow buttons to highlight the My Preferences category and press OK/SEL to expand the category.
  4. Use the UP or DOWN arrow buttons to highlight Auto-tune to HD channels and press OK/Select.
  5. Use the UP or DOWN arrow buttons to highlight either On or Off.
  6. Press OK/SELECT to confirm the selection.
  7. Press the EXIT button on your remote control to return to program viewing.

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Upgrading TV Services

You can upgrade your TV service using your digital receiver and Charter remote control. When you tune to a channel to which you do not subscribe, you are given the opportunity to upgrade your Charter TV services. Simply follow the onscreen prompts to learn about the service, read the terms and conditions and instantly complete an order.
*Requires qualifying Charter TV package

Note: To restrict the ability to upgrade through your digital receiver you can set up a purchase PIN. Click here for information on setting up a purchase PIN

  1. When you attempt to tune to a channel to which you do not subscribe, you will see the Get this Service Now! screen or you can tune to channel 2495 or the Apps tab within the Quick Menu to view all offer.
  2. Press the B button on your remote control to begin the upgrade process or press the A button to navigate to channel 2495 to view all offers.
  3. You will be taken to the Terms and Conditions screen.
  4. Press the A button to complete your upgrade and view the order confirmation screen.
  5. You should have immediate access to all channels and On Demand content contained in your new package.

NOTE: Customers with a Purchase PIN setup on their digital receiver will be required to enter the PIN during the order process.

 Upgrade

Upgrading TV Services Error

If your order is unable to process you will be shown an error screen. If you receive an error while attempting to upgrade your TV services please try again later, chat or call Charter Customer Service.

The reasons you may see an error screen include:

  • You are subscribed to an older Charter TV package that is not eligible for this type of upgrade.
  • Your account currently has a delinquent balance.
  • You currently have an open service order on your account.
  • Charter is experiencing technical issues.

upgrade error

View Time Grid

The Time Grid allows you to find programs by day and time.

To access the Time Grid:

  1. Press the GUIDE button on your remote control

Sort Titles

To sort titles:

  1. Press the GUIDE button on your remote control to access the guide.
  2. Press the A button on your remote control to access sorting options.
  3. Use the UP or DOWN arrow buttons to highlight how you would like to Sort the programs:
    1. List Channels: This option allows you list channels by different criteria or you can customize your own.
    2. Sort Channels: You can choose to sort alphabetically or numerically.
    3. Go to Date: Allows you to sort the guide by a specific date or time.
  4. Press the RIGHT arrow button to select the options on the right side of the Sort dialog window.
  5. Press the OK/SELECT button to sort the programs.

list channels

Channel List View

To view what programs have been and will be played on a specific channel in a list can be achieved by activating the Channel List View.

NOTE: This feature is available with your guide update. You will be notified of the updates by email and bill statement messaging.

To activate the Channel List View:

  1. Press the GUIDE button twice on your remote control to access the Find Shows menu.
  2. Use the UP or DOWN arrow buttons to highlight the Channel List option and press the OK/SELECT button.
  3. Use the UP or DOWN arrow buttons to highlight a channel and press the RIGHT arrow button to access the Day Column.
  4. Use the UP or DOWN arrow buttons to highlight a day you want to view a list of programs that will be aired on a specific date. Press the RIGHT arrow button to view the list and the UP or DOWN arrow buttons to scroll through the list.
    1. You can use the A button on your remote control to sort the programs by favorites, HD content, or by Custom Sort Options.
    2. You can press the OK/SELECT button to set a reminder or schedule a recording.

Channel List View

View Themes

You can find programs that you would like to watch by Theme.

To view programs by theme:

  1. Press the GUIDE button twice on your remote control to access the Find Shows menu.
  2. Use the UP or DOWN arrow buttons to highlight the Themes option and Press the OK/SELECT button.
  3. Using the UP or DOWN arrow buttons, highlight a theme you wish to view and press the RIGHT arrow button to view a list of programs that fit with your theme.
  4. Use the UP or DOWN arrow buttons to highlight a program.
  5. Press the OK/SELECT button to View the Program, Set a Reminder, or Schedule a Recording.

NOTE: You may be required to press the B button to access themes.

To view programs by theme

Title and Keyword Search

To search by title or keyword:

  1. Press the GUIDE button twice on the remote control.
  2. Use the DIRECTIONAL arrow buttons to highlight the Title Search or Keyword Search option.
  3. Press the OK/SELECT button to open the on screen keyboard.
  4. Use the DIRECTIONAL arrow buttons to highlight letters and press the OK/SELECT button to input letters.
    1. The keyboard will bold letters that are available for input.
    2. As you input letters programs that match your input will begin to appear on the right side of the screen.
  5. When the program you are searching appears on the right side of the screen, use the RIGHT arrow button to scroll over to the results tab.
  6. Once in the results tab, you may sort the titles by pressing the A button on your remote control and use the UP or DOWN arrow buttons to highlight a sort option.
  7. Press the OK/SELECT button to select your program.

NOTE: Some customers may need to press the Guide button followed by pressing the C button to access search options.

To search by title or keyword

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Recording

Record TV

You can set and schedule recordings three ways: one-touch record, interactively by program and by manually scheduling your recording.

To activate One-Touch Record for Live TV:

  1. Press the REC (record) button on your remote control while watching TV.
  2. For programs currently airing, the recording includes any program in the buffer.
  3. To schedule recordings for programs starting at a later time or date by pressing the Record button while in the listings. Recording will start at the program's scheduled start time.

To activate One-Touch Record in the guide:

  1. When in the guide listings, press the REC (record) button on your remote control to schedule recordings for programs starting at a later time or date.
  2. Your recording will start at the program's scheduled start time.

To manually schedule a recording of a specific time and channel:

  1. Press the REC (record) button on your remote control while watching TV.
  2. Choose the Create a Manual Recording option.
  3. Specify the channel, start and end time, and day you would like to record.

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Record Two Programs at Once

The Dual Tuner Charter DVR allows you to set recordings for two different programs that air at the same time. While recording two programs, you can watch and control either program up to the point of live TV. There are several ways to record two programs at once. Here are two basic examples:

While watching live TV:

  1. Press the REC (record) button on your remote control to record the program you are watching.
  2. Press the SWAP button to switch to the other tuner and find the second program you want to record.
  3. Press the REC (record) button when you locate the second program you want to record.

From the guide:

  1. Highlight a program you want to record from the guide listings screen.
  2. Press the REC (record) button on your remote control to set up the first recording.
  3. Highlight the second program.
  4. Press the REC (record) button to set up the second recording.

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Record in SD When HD Auto Tune is Enabled

When HD Auto Tune is enabled your scheduled recordings will default to the HD channel for recordings.

To schedule a recording in SD while HD Auto Tune is enabled:

  1. Press the GUIDE button on your remote control.
  2. Use the DIRECTIONAL arrow to highlight the title you would like to record.
  3. Press the REC (record) button and the Recording Options window displays.
  4. Using the UP or DOWN arrow buttons, highlight the Record in Standard Definition option and press the OK/SELECT button.

record in standard definition

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Record a Series

You can record a single episode of a program or the entire series automatically.

To set a series recording:

  1. Highlight a future program that you want to record as a series.
  2. Press the REC button on your remote control.
  3. Press the UP or DOWN arrow buttons to select the Record entire series option.
  4.  Press the OK/SELECT button to display the Series Manager Options window.
  5. Use the DIRECTIONAL arrow buttons to specify your preferences for a series recording in the Series Manager Options window.
  6. When you have finished specifying options, press the A button on your remote control.
  7. The series recording icon will display next to the program listing in the Program Guide.

record a series

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Schedule a Series Recording in SD when HD Auto Tune is Enabled

When HD Auto Tune is enabled your scheduled series recordings will default to the HD channel for recordings. To save recording space, you may wish to record in standard definition.

To schedule a series recording in SD while HD Auto Tune is enabled:

  1. Press the GUIDE button on your remote control.
  2. Using the DIRECTIONAL arrow buttons, highlight the title you would like to record and press the REC (record) button.
  3. Press the UP or DOWN arrow buttons to highlight Record Entire Series from the Recording Options dialog window and press OK/SELECT.
  4. Using the UP or DOWN arrow buttons, highlight the Channels option.
  5. Use the RIGHT or LEFT arrow buttons to select SD Only and press the A button on your remote control to accept the change.
  6. When finished, press the EXIT button to return to normal TV.

To schedule a series recording in SD while HD Auto Tune is enabled

Record Programs by Cast

Your DVR gives you the option to record programs that include celebrities and cast that you enjoy.

To schedule recordings by cast:

  1. Press the GUIDE button on your remote control.
  2. Using the UP or DOWN arrow buttons, highlight the title for which you would like more information.
  3. Press the INFO button to show two options - Cast & Credits and Plot Summary.
  4. Use the UP or DOWN arrow buttons to highlight Cast & Credits and press OK/SELECT to view the cast and staff of the current title.
  5. Using the RIGHT arrow button, highlight the names on the right and use the UP or DOWN arrow buttons to scroll through the list of names.
  6. Press the OK/SELECT button on a highlighted name to open the recording options.
  7. Using the UP or DOWN arrow buttons, highlight one of the following options:
    1. Record all matching shows
    2. Record all matching movies
    3. List upcoming shows
  8. Press the OK/SELECT button on your remote return to normal programming or List upcoming titles with the specified actor.

To schedule recordings by cast 

Access Scheduled Recordings

To access a list of your scheduled recordings:

  1. Press the My DVR button twice on your remote control to navigate to the DVR menu.
  2. Using the UP or DOWN arrow buttons highlight the Scheduled Recordings option and press the OK/SELECT button.
  3. Once in the Scheduled Recordings Menu, press the A button to access the sort options for scheduled recordings.
  4. Using the UP or DOWN arrow buttons, highlight Group Titles or View Disk Info and press the OK/SELECT button to sort titles or view the storage information about your DVR.
  5. When finished press the EXIT to return to normal programming.

To access a list of your scheduled recordings

NOTE: Some customers may need to press the MY DVR button followed by the B button to access their scheduled recordings.

Recording Lost and Found

The Lost and Found feature on your Cisco Digital Receiver allows you to view and retrieve recordings that may have been missed or deleted.

NOTE: This feature is available on most digital receivers with your guide update. You will be notified of the updates by email and bill statement messaging. Some recordings can't be recovered if they were deleted or missed.

To access your DVR Lost and Found:

  1. Press the MY DVR button twice on your remote control.
  2. Use the UP or DOWN arrow buttons to highlight Lost and Found.
  3. Press OK/SELECT and a list of erased and cancelled titles will be displayed.
  4. Use the UP or DOWN arrow buttons to highlight titles and view information about why it wasn't recorded or when it was deleted from your DVR. You can press the A button to sort titles.
  5. Highlight the program you wish to recover press the OK/SELECT button to bring up options for the selected title.
  6. Use the UP or DOWN arrow buttons to highlight the desired available option (for example, save until space is needed, save until manually erased, clear show now, list upcoming shows).
  7. Press OK/SELECT to confirm the selection.
  8. Press Exit to return to programming.

To access your DVR Lost and Found

NOTE: Some customers may need to press the MY DVR button followed by the B button to access their scheduled recordings.

Work with Recordings

Note: My DVR button is not available on all remotes. You can access the DVR Sub-Menu through the DVR button on the Quick Menu.

View Recordings

The recorded shows list allows you to view recorded programs, delete recordings, and manage your recordings.  Press List or My DVR to display the list of recorded programs.

Series Manager

The series manager lets you to remove or adjust settings for recording of series on your DVR. To access the series manager:

  1. Press My DVR on your remote twice.
  2. Using the arrow keys highlight Series Manager and press OK/Select.
  3. Use the arrow keys to highlight the series recording that you want to adjust.

Group Titles

Grouping titles allows you to organize your series recordings into folders. To group your titles follow the below instructions.

  1. Press My DVR to access the recorded shows list.
  2. Press the A button to display sorting options, then select Group Titles.
  3. All series will now be put into folders under the name of the series.

Delete Recordings

You can delete recordings to keep your hard drive space clear and remove old programs. Follow the below steps to delete recordings.

  1. From the Recorded Shows menu highlight the program you would like to delete and press OK/Select.
  2.  Select Erase followed by OK/Select.
  3.  Follow the prompts to confirm your decision.

To delete grouped recordings:

  1. While in the recorded shows menu, highlight the folder you want to delete.
  2. Press the Info button to display and then select the options.

View Disk Space

To view the available disk space:

  1. Press the MY DVR button on your remote control.
  2. Press the A button to open the Saved Shows options.
  3. Use the UP or DOWN arrow buttons to highlight View Disk Info.
  4. Press the OK/SELECT button. The Saved Shows Information will display. This information will show the amount of disk space in use.
  5. Press the C button to return to the Saved Shows list.

view disk info saved show info

Cancel a Recording from the Program Guide

To cancel a recording from the program guide:

  1. Press the GUIDE button on your remote control.
  2. Using the UP or DOWN arrow buttons, highlight the program that is scheduled to be recorded (a REC icon is shown next to this program and the program cell in the grid is colored red.)
  3. Press the REC (record) button on your remote control.
  4. If the recording has started (and it is a single instance recording), press the UP or DOWN arrow buttons to highlight Stop this recording, then press the OK/SELECT button.
  5. If the recording is scheduled for the future, press the UP or DOWN arrow buttons to highlight the Cancel this recording or Cancel this series option and press the OK/SELECT button.
  6. Once a program is canceled, it appears in the Program Guide and in the Scheduled Recordings list with a canceled icon.
    1. To remove the canceled icon, navigate to the Scheduled Recordings screen.
    2. Highlight the title and press the OK/SELECT button.

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DVR Power Management & Scheduled Recordings

Scheduled recording occurs in the background when the DVR is powered off. This is true even if both tuners are being used for recordings. If your DVR and hard drive are set to auto power off, the hard drive will power on internally to record your program and power off automatically when finished.

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Closed Captioning

Closed Captioning displays the dialogue and sounds of the program in text at the bottom of the screen for hearing impaired viewers. You can enable or disable Closed Captioning using your Quick Settings menu options. 

To enable or disable Closed Captioning (default set to disabled):

  1. Press the MENU button twice on your remote control to access the Quick Settings menu.
  2. Use the UP or DOWN arrow buttons to highlight the Display Closed Captions option.
  3. Use the LEFT or RIGHT arrow buttons to set the option to YES (enabled) or NO (disabled).
  4. Press the C button on your remote control to Exit and return to program viewing.

External Hard Drive Storage

External hard drive storage allows you to expand your existing DVR's storage capacity with an external hard drive. Click here for more information.

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Favorites/On Demand

Set up a Favorites List

You can setup a Favorite Channels list through the digital receiver. Once set up, the FAV button on the remote control tunes the digital receiver to the next favorite channel from the list created.

To designate favorite channels:

  1. Press the MENU button twice on your remote control to access the Quick Settings menu.
  2. Press the A button to access the General Settings menu.
  3. Use the UP or DOWN arrow buttons to locate My Preferences.
  4. Using the UP or DOWN arrow buttons, highlight Favorite Channels.
  5. Use the RIGHT arrow button to move right to the Channel column.
  6. Enter the channel number you want to add to your Favorite list by using the 0-9 NUMBER buttons on your remote control.
  7. Press the OK/SELECT button to mark the desired channel as a Favorite.
  8. Continue this process for each desired channel.
  9. When finished, press the LEFT arrow button to return to the General Settings menu.
  10. Press the EXIT button to return to program viewing.

add channel to favorites

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Use On Demand

To access On Demand:

  1. Tune to Channel 1 or press the ON DEMAND button on your remote control.
  2. Use the UP or DOWN arrow buttons to view available categories (Premiums, Kids, Movie, Primetime, etc.).
  3. Choose a category and press the OK/SELECT button.
  4. Use the DIRECTIONAL arrow buttons and OK/SELECT to navigate through the screens until you see a list of available titles.
  5. To explore all available titles, use both the DIRECTIONAL arrow buttons.
  6. To access a Free Preview, if available, press the PLAY button on your remote control.
  7. Titles available for purchase will show a price. To purchase a title, press the OK/SELECT button or the B button on your remote control.
  8. If a purchase PIN is set, a prompt will appear to enter the PIN.
  9. If no purchase PIN is set, a Purchase Confirmation request will be displayed. Press the B button on your remote control again to complete the purchase.
  10. Press the PLAY button on your remote control to watch the title.

 purchace info

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Enable / Disable Purchase PIN

The Purchase PIN feature helps prevent unauthorized individuals from purchasing Pay-Per-View programs.

To enable or disable the Purchase PIN:

  1. Press the MENU twice followed by the A button on your remote control to access the General Settings menu.
  2. Use the UP or DOWN arrow buttons to highlight the Purchasing category.
  3. The screen displays the current Purchasing settings. If the Purchasing category is not expanded, press the OK/SELECT button.
  4. Press the DOWN arrow button to highlight the Locking Status preference and press OK/SELECT.
  5. Use the UP or DOWN arrow buttons to highlight either the ON (enable) or OFF (disable) option and press OK/SELECT.
  6. Key in your four-digit Purchase PIN using your remote control when the PIN Entry box is displayed.
  7. ENTER '0000' IF YOU ARE PROMPTED FOR A PIN BUT HAVE NOT PREVIOUSLY SET A PIN.
  8. Press the A button on your remote control to confirm the setting.
  9. Press the EXIT button to return to programming.

Locking Status On

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Change Purchase PIN

The Purchase PIN feature helps you prevent unauthorized individuals from purchasing Pay-Per-View programs.

To change your Purchase PIN:

  1. Press the MENU twice followed by the A button on your remote control to access the General Settings menu.
  2. Use the UP or DOWN arrow buttons to highlight the Purchasing category.
  3. The screen displays the current Purchasing settings. If the Purchasing category is not expanded, press the OK/SELECT button.
  4. Press the DOWN arrow button to highlight the Change PIN preference and press OK/SELECT.
  5. Key in your four-digit Purchase PIN using your remote control when the PIN Entry box is displayed.
  6. ENTER '0000' IF YOU ARE PROMPTED FOR A PIN BUT HAVE NOT PREVIOUSLY SET A PIN.
  7. Key in the four digits of your new Purchase PIN when prompted and then key in the four digits of your new Purchase PIN again when prompted.
  8. Press the A button on your remote control to confirm the setting.
  9. Press the EXIT button to return to programming.

press select to change PIN

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