Existing Customer?   Log in Create Account

Toshiba Blu-Ray Player WiFi Connection

Follow the Steps below to connect your Toshiba Blu-Ray player to your Charter WiFi

  1. Turn the TV and Blu-Ray player ON
  2. Your Blu Ray player should display a message similar to Your BD Player does not seem to have a properly configured internet connection... red button to configure your network connection

Blu-Ray Connection_1

  1. Press the Red Button on the remote control. Wireless options will be displayed. Select Network List


  1. Use the UP/DOWN arrows to select your network name and press OK

Network List

  1. The Password Screen will display allowing you to enter the security key (WiFi password)


  1. Press OK or ENTER on the remote control to display the keyboard and allow entry of the password. When finished select Done on the keyboard display

Note: The Password (Security Key) is case-sensitive


  1. Select Connect


  1. After selecting Connect, the player will obtain the IP address of the router and configure the connection


  1. Confirmation will be displayed once connected


  1. You should now be connected to your wireless network


  1. The next time your Blu Ray player is turned on it will display Disconnected in the upper Right corner of the screen when powering up, then automatically connect to the last connected network and display Connected


How useful was this information?

"1" is the least useful and "5" being most useful.

We welcome your feedback.  Click Send after you have made a selection.

Search Support


Ask Charter



To check the status of your online order or for help with your order, please call