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Charter WiFi Netgear Guest WiFi Setup

Netgear WNDR3800 (Red Label)
Netgear WNDR4300 (Silver Label)
Netgear 6300

Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. This article provides information to help you setup and manage a guest network.



Router Login

  1. Launch a browser from a computer or wireless device that is connected to the router
  2. In the address bar type routerlogin.net or routerlogin.com and press Enter


The login window displays:

login window

  1. Enter your user name and password. Note: The user name and password is case sensitive

The default user name is: admin
The default password is: password

  1. Click the OK button

You will be taken to the router’s Home Screen

router home screen

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Guest Network Wireless Security Options

A security option is the type of security applied to your wireless network. The security option encrypts data transmissions and ensures that only trusted devices are allowed to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption and 802.1x encryption for enterprises.

  • None – As the name implies there is no security setup for the network. Anyone with a wireless device can access your network.
  • WEP - Wired Equivalent Privacy (WEP) is a security algorithm for wireless networks. WEP was introduced as part of the original 802.11 wireless standard. Due to WEPs numerous security flaws it is relatively simple for determined people to crack its security.
  • WPA-PSK (TKIP) - WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with the worldwide single standard for high-speed wireless local area networking.
  • WPA2-PSK (AES) - WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates.
  • WPA-PSK (TKIP) + WPA2-PSK (AES) - WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security. The product documentation for your wireless adapter and WPA client software should have instructions about configuring their WPA settings.
  • WPA/WPA2 Enterprise - WPA/WPA2 Enterprise is for enterprise-level security and requires an authentication server to recognize and authorize client access. The authentication server is called Remote Authentication Dial In User Service (RADIUS). Every wireless client has a user login on the RADIUS server, and the router has a client login on the RADIUS server. Data transmissions are encrypted with an automatically generated key.

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Guest Network Setup

  1. Log into the router. Click here for instructions
  2. Under Basic select Guest Network

select guest network

Note: The image above is from the Netgear WNDR3800 (Red Label). The Netgear WNDR4300 (Silver Label) and Netgear R6300 WILL NOT have the option to Enable Video Network

  1. Select any of the following wireless settings:
  • Enable Guest Network - When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.
  • Enable SSID Broadcast - If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations.
  • Enable Video Network (5GHz only) - Set up a wireless network for video streaming.
  • Allow guest to access My Local Network - If this check box is selected, any user who connects to this SSID has access to your local network, not just Internet access.
  • Enable Wireless Isolation - If this check box is selected, then wireless clients (computers or wireless devices) that join the network can use the Internet, but cannot access each other or access Ethernet devices on the network.
  1. Give the guest network a name. The guest network name is case-sensitive and can be up to 32 characters
  2. Select a security option from the list. Click here for more information on wireless security options.
  3. Click Apply to save your selections

After applying your changes your router will reboot and you may be required to log into the router again.

You can now manually configure the wireless devices in your network to use the guest network name in addition to the main non-guest SSID. Click here for a list of the most common devices and instructions for connecting them to Charter WiFi.

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Turn Off Guest Network

When you no longer need a Guest Network or your Guest Network is not in use, you can disable it by following the steps below.

  1. Log into the router. Click here for instructions
  2. Under Basic select Guest Network

select guest network

Note: The image above is from the Netgear WNDR3800 (Red Label). The Netgear WNDR4300 (Silver Label) and Netgear R6300 WILL NOT have the option to Enable Video Network

  1. Under Wireless Settings (2.4GHz and/or 5GHz), uncheck the box next to Enable Guest Network

disable guest network

  1. Click Apply

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The links in this article may be to Internet sites maintained by third parties, no inference or assumption should be made and no representation may be implied that either Charter or its affiliated entities operates or controls in any way any information, products or services on these third party sites.

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