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If the video and audio on your TV is not matching up and is out of sync, follow the troubleshooting steps below to resolve the issue.
Motorola and Cisco/Scientific Atlanta Set-top Boxes:
Moxi Set-top Boxes
If these steps do not resolve your issue, please chat or call us so that we may further assist you. When contacting customer service for additional assistance please inform the advisor of the steps you have already taken.
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